Terms of Service

Last Updated: July 28, 2026

1. Acceptance of Terms

By accessing or using the website at techmarketingsolutions.com (the "Site") and engaging with Tech Marketing Solutions Dot Com LLC ("Company," "we," "us," or "our") for any services, you ("you," "Client," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

These Terms apply to all services offered by the Company through the Site or otherwise, including website development, website hosting, AI implementation and automation, CRM setup and automation, marketing and consulting, SEO, social media management, computer and remote support, business coaching, and any future digital services or offerings the Company may introduce.

2. Services Description

The Company is based in the Milton and Pace, Florida area and serves clients locally and online. The Company provides website design and development, domain registration and email setup, hosting, social media management, search engine optimization (SEO), CRM setup and automation, AI tools and automation, marketing consulting, computer and remote support, and related business coaching services. The specific scope, deliverables, timeline, and pricing for any engagement will be outlined in a separate service agreement or proposal provided to you prior to commencement of work. In the event of a conflict between these Terms and your specific service agreement, the service agreement controls.

3. Client Responsibilities

To deliver our services effectively, the Company relies on your timely cooperation. You agree to:

  • Provide accurate, complete, and lawful content, information, and materials needed to perform the services;
  • Respond to requests for feedback, approvals, and required materials in a reasonable timeframe;
  • Maintain your accounts and payment methods in good standing;
  • Ensure you have the legal right to use and share any content, images, logos, contact lists, or other materials you provide to the Company; and
  • Comply with all applicable laws in connection with your business and the services.

Delays or added costs caused by incomplete information, slow responses, or changes in scope are your responsibility and may affect timelines and fees.

4. Payment Terms

Pricing for our services is as listed on the Site or as quoted in your specific proposal. Setup fees are one-time and non-refundable once work has commenced. Monthly service fees are billed on a recurring basis in advance and may be canceled at the end of any billing period. All fees are in U.S. dollars.

Payments are due on the date stated in your proposal or invoice. If payment is not received when due, the Company may, after reasonable notice, suspend or pause services — including taking a website offline, pausing hosting, or halting social media and marketing activity — until the account is brought current. Reactivation may be subject to a fee. Accounts that remain unpaid may be terminated as described in Section 15. You remain responsible for all fees incurred prior to suspension or termination.

Chargebacks. Client agrees not to initiate chargebacks for services that have been provided or substantially performed. If a chargeback is initiated, the Company reserves the right to suspend all services until the matter is resolved.

Collection Costs. Client agrees to reimburse the Company for reasonable collection costs, attorneys' fees, court costs, and related expenses incurred in collecting overdue amounts.

5. Third-Party Services and Costs

Our services often involve third-party platforms and providers, including but not limited to domain registrars, website hosting, Google Workspace or other email providers, CRM and automation platforms (such as GoHighLevel), payment processors, and social media platforms (collectively, "Third-Party Services"). Your use of any Third-Party Service is subject to that provider's own terms, policies, and pricing.

Unless your service agreement states otherwise:

  • Costs. Fees for Third-Party Services (such as domain renewals, hosting, email, and CRM subscriptions) are either billed to you directly by the provider or passed through and reimbursed to the Company. These costs are separate from our service fees.
  • Ownership and access. Upon full payment, you own your domain and website content as described in Section 10. Where a Third-Party Service (such as a CRM or hosting account) is provided under the Company's account or subscription, your access to and continuity of that service depends on your account remaining active and paid.
  • Cancellation. If you cancel or your account is terminated, the Company will make commercially reasonable efforts to transition domains, content, and data you own to you or an account you control. Ongoing Third-Party Services tied to the Company's subscriptions may be discontinued upon termination unless separate arrangements are made in writing. You are responsible for maintaining your own backups.
  • Renewals. Client is ultimately responsible for monitoring and renewing domain registrations, SSL certificates, hosting services, email services, and other subscriptions unless expressly agreed otherwise in writing.

The Company is not responsible for outages, price changes, data loss, or discontinuation caused by Third-Party Services outside its reasonable control.

6. Email, SMS, and Marketing Communications Compliance

Where the Company sets up or manages email or SMS/text marketing, CRM messaging, or similar communications on your behalf, you are solely responsible for ensuring that:

  • You have obtained all legally required consents from the individuals on any contact lists you provide or ask the Company to message;
  • Your contact lists were lawfully obtained; and
  • The content and frequency of communications comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any state-level equivalents.

You agree to indemnify and hold the Company harmless from any claims, fines, or penalties arising from communications sent to contacts or lists you provided or directed the Company to use. The Company may decline to send communications it reasonably believes are non-compliant.

7. Consulting, Recommendations, and Client Systems

A significant part of our services involves providing recommendations, guidance, and coaching, and at times performing setup, configuration, or changes on systems, accounts, devices, or computers that you own or control ("Client Systems").

You acknowledge and agree that:

  • Recommendations are advisory. Any suggestions, strategies, tools, integrations, or configurations the Company recommends are provided for your consideration. You are responsible for deciding whether to implement them and for evaluating their suitability for your business.
  • You control implementation. You retain final control over, and responsibility for, any changes made to Client Systems, whether made by you, by the Company at your direction, or by a third party.
  • No liability for Client Systems. To the fullest extent permitted by law, the Company is not liable for any loss, damage, downtime, data loss or corruption, security incident, hardware or software malfunction, or business interruption arising out of or relating to (a) recommendations or advice the Company provides, or (b) work the Company performs on Client Systems, accounts, or devices at your request.
  • Backups are your responsibility. You are responsible for maintaining current backups of your data, files, websites, and systems before, during, and after any work is performed. We strongly recommend backing up before implementing any change.
  • Access credentials. If you provide the Company access credentials to Client Systems, you represent that you are authorized to grant such access, and you are responsible for revoking access and updating credentials when an engagement ends.

Remote Access. Client authorizes the Company to remotely access computers, servers, websites, hosting accounts, CRM platforms, and related systems as necessary to perform requested services. Client acknowledges that remote access carries inherent risks and releases the Company from liability except in cases of gross negligence or willful misconduct.

You agree to indemnify and hold the Company harmless from claims arising out of changes to, or use of, Client Systems, except to the extent caused by the Company's gross negligence or willful misconduct.

8. AI Services

The Company may provide artificial intelligence ("AI") tools, automations, chatbots, content generation, workflow automation, or other AI-assisted services. AI-generated outputs may contain inaccuracies, omissions, outdated information, or unintended results. Client is solely responsible for reviewing, verifying, approving, and monitoring all AI-generated content, communications, recommendations, code, automations, or business decisions before use.

The Company does not guarantee the accuracy, legality, originality, or suitability of AI-generated output and shall not be liable for damages arising from the use of AI services or AI-generated content.

9. Website Development, Hosting, and Maintenance

Maintenance and support. Unless specifically included in an active maintenance or hosting agreement, the Company is under no obligation to provide future updates, compatibility fixes, software upgrades, plugin updates, security patches, or technical support after project completion.

Browser and device compatibility. The Company makes commercially reasonable efforts to ensure compatibility with current major browsers and devices but does not guarantee compatibility with obsolete browsers, operating systems, or third-party software.

Website availability. The Company does not guarantee uninterrupted website availability. Scheduled maintenance, software updates, Third-Party Service interruptions, internet outages, cyber incidents, or other circumstances beyond the Company's reasonable control may result in temporary downtime.

10. Intellectual Property

Upon full payment for services rendered, you own your website, domain, and any content created specifically for you. The Company retains the right to display your completed project in its portfolio and marketing materials unless otherwise agreed in writing. Third-party platforms and tools used in your setup (such as CRM platforms) remain subject to their respective terms and licensing.

Open-source and third-party components. Deliverables may incorporate open-source software or third-party components subject to their own licenses. Such components remain governed by their respective licenses.

Company property and file access. Upon completion and full payment, Client will receive reasonable access to the files and assets included within the agreed scope of work. The Company retains ownership of its pre-existing materials, proprietary internal tools, development environments, automation templates, workflows, scripts, frameworks, methodologies, know-how, and internal documentation, and grants you a license to use them only as incorporated into your deliverables.

11. Client Content and Indemnification

You are solely responsible for all content, materials, images, text, logos, product information, and data you provide to the Company or ask the Company to publish ("Client Content"). You represent and warrant that you own or have the necessary rights and permissions to use and share all Client Content and that it does not infringe any third party's rights or violate any law.

You agree to indemnify, defend, and hold harmless the Company and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of (a) Client Content, (b) your use of the services or deliverables, (c) communications sent to contacts or lists you provided, or (d) changes to or use of Client Systems, except to the extent caused by the Company's gross negligence or willful misconduct.

12. Project Delivery, Approval, and Delays

Timelines. Project timelines are estimates only. Delays caused by Client, Third-Party Services, force majeure events, or changes in project scope automatically extend delivery dates.

Approval. Deliverables approved by Client shall be deemed accepted. Any subsequent revisions or changes requested after approval may require additional fees.

13. SEO, Marketing, and Business Results

Search engine algorithms, indexing, rankings, and visibility are controlled by third parties and may change at any time without notice. The Company cannot guarantee indexing, rankings, traffic levels, conversions, or search engine placement.

Business success depends upon numerous factors outside the Company's control, including Client implementation, competition, market conditions, budgets, sales processes, staffing, and economic conditions. The Company does not guarantee business growth, profitability, customer acquisition, or return on investment.

14. Data, Backups, and Restoration

Client remains solely responsible for maintaining independent backups of all websites, databases, files, email accounts, CRM data, and digital assets at all times.

The Company does not guarantee restoration of deleted data, websites, email accounts, databases, or other digital assets. Restoration efforts are performed on a commercially reasonable basis only if backups are available.

15. Cancellation and Termination

Our services are month-to-month with no long-term contracts unless otherwise stated in your service agreement. You may cancel at the end of any billing period. The Company reserves the right to suspend or terminate services for non-payment or breach of these terms with reasonable notice.

Upon termination, the Company will make commercially reasonable efforts to transition to you the domains, website content, and data you own. Ongoing services and Third-Party Services tied to the Company's accounts or subscriptions may be discontinued upon termination unless separate arrangements are made in writing. You are responsible for all fees incurred through the effective date of termination. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, confidentiality, and governing law — will survive.

16. Warranties and Disclaimers

The Company provides services on an "AS-IS" and "AS-AVAILABLE" basis. While the Company strives for excellence and timely delivery, it makes no warranties, express or implied, and specifically disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company makes no guarantees regarding specific business outcomes, revenue increases, search engine rankings, follower growth, or lead generation results. The Company does not warrant that services or any Third-Party Service will be uninterrupted, error-free, or secure.

Security. While the Company follows commercially reasonable practices, no website, server, software platform, email system, CRM, or online service can be guaranteed to be completely secure. Client understands that cybersecurity incidents, hacking attempts, malware, ransomware, phishing, unauthorized access, and data breaches may occur despite reasonable safeguards.

17. Limitation of Liability

To the fullest extent permitted by law, in no event will the Company, or its owners, employees, or contractors, be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the services, even if advised of the possibility of such damages. The Company's total cumulative liability in any matter arising out of or relating to these Terms or the services shall be limited to the total amount actually paid to the Company for the specific services giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim.

18. Confidentiality

Both parties agree to keep confidential any non-public business, financial, technical, customer, marketing, or proprietary information received from the other party during the course of the engagement and to use such information only as necessary to perform the services.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. The parties agree that the exclusive venue for any dispute arising out of or relating to these Terms or the services shall be the state or federal courts located in Santa Rosa County, Florida, and each party consents to personal jurisdiction there.

Before initiating any formal legal action, the parties agree to first attempt in good faith to resolve the dispute through direct discussion. The prevailing party in any action to enforce these Terms may be entitled to recover its reasonable attorneys' fees and costs.

20. Force Majeure

The Company is not liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, power or internet outages, failures of Third-Party Services, labor disputes, governmental actions, or other force majeure events.

21. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Site and services, you consent to the practices described in the Privacy Policy.

22. General Provisions

Severability. If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Waiver. Failure by either party to enforce any provision shall not constitute a waiver of future enforcement.

Entire Agreement. These Terms, together with any proposal, statement of work, invoice, or service agreement, constitute the entire agreement between the parties regarding the services.

Assignment. Client may not assign these Terms without written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.

Electronic Signatures. Electronic acceptance of these Terms, including acceptance through the Site, online proposals, invoices, or electronic signature platforms, constitutes a legally binding agreement.

Modifications. The Company may update these Terms from time to time. When it does, it will revise the "Last Updated" date above. Your continued use of the Site or services after changes are posted constitutes your acceptance of the revised Terms.

23. Contact

For questions about these Terms of Service, please contact us at:

Company: Tech Marketing Solutions Dot Com LLC

Email: jay@techmarketingsolutions.com

Phone: 630.660.9671

Address: 4602 CR RD 673 #8101, Bushnell, FL 33513